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Stop reviewing 5% of calls and guessing on the rest. Perroquet automatically scores every conversation against your QA criteria — so you can standardize feedback, surface coaching moments, and improve team performance at scale.
Most sales and support teams are stuck in the same trap: too many calls, not enough time, and no consistent way to evaluate them.
Manually reviewing calls eats hours every week. Most teams only review 2–5% of calls, leaving blind spots that never get fixed.
Different supervisors score the same call differently. Without a standard, coaching is arbitrary and reps can't trust their feedback.
The best teaching opportunities — objection handling, tonality, compliance gaps — happen on calls no one ever reviews.
From setup to first scored call in minutes — then automated scoring on every call after that.
Build a scorecard that mirrors your QA criteria — greetings, discovery questions, compliance, close technique. Fully customizable.
Every inbound and outbound call is transcribed and scored automatically against your criteria — no cherry-picking, no sampling.
Surface the calls that need attention, track improvement over time, and deliver targeted feedback backed by evidence.
Perroquet handles the scoring so your team can focus on coaching and improvement — not data collection.
Stop sampling. Score every single call and catch issues before they become habits.
Every rep is evaluated against the same rubric. No more subjectivity — scores mean the same thing for every manager.
Perroquet surfaces the calls worth coaching on and highlights the exact moments that need attention.
See how individual reps and the team improve week-over-week. Correlate training to score changes.
Identify your top performers and the patterns they share. Replicate what works across the whole team.
Score calls in English and French — built for Canadian sales teams operating in both languages.
Wherever your team is talking to customers, Perroquet helps you measure what matters.
Score every inbound call for discovery, qualification, and close. Identify which reps convert and why — then replicate it.
Ensure compliance, measure script adherence, and surface the objection-handling patterns that drive results.
Score for empathy, resolution rate, and escalation avoidance. Catch tone and protocol issues before they hurt CSAT.
Stop listening to calls randomly. Let Perroquet surface the ones worth your time — then coach with evidence, not instinct.
Manual QA can only review a small sample of calls. Perroquet scores every call automatically, so nothing slips through. You get consistent, objective scores without the hours of listening time.
Yes. You define the scorecard — which behaviors matter, how they're weighted, and what passing looks like. Perroquet applies your criteria uniformly across every call.
Most teams are scoring calls within a few minutes. Connect your phone system, configure your scorecard, and Perroquet starts evaluating calls right away.
Perroquet integrates with CallRail, Twilio, VoIP.ms, and more. If your calls are recorded, we can score them.
No. Perroquet is pay-per-call — you buy credits and use them when you need them. No monthly commitment, no overage surprises.
Join teams using Perroquet to automate QA, standardize scoring, and turn every call into a coaching opportunity.
No subscription. Pay per call. Cancel anytime.